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Common problems

Your website gets visitors, but no enquiries.

“People tell me they’ve looked at our website, but the phone doesn’t ring and the contact form never gets used.”

What I hear from business owners

Why it happens

Why a website doesn’t turn visitors into enquiries

Usually it’s not one big problem but several small ones. The phone number is hard to find on a phone. The contact form asks for too much, or quietly fails and nobody notices. The page talks about the business instead of the customer’s problem. There’s no clear next step at the bottom of the page.

Trust matters too. A visitor comparing three businesses goes with the one that shows real work, real reviews and a clear price or process. If your site doesn’t answer “can they do my job, and what happens next?”, they go back to Google and pick someone else.

What I do

How I fix it.

See a working preview before you pay.

  1. 01

    Find where people drop off

    I look at how your site reads on a phone, how easy it is to contact you, and whether your form actually works.

  2. 02

    Lead with the customer’s problem

    Pages rewritten around what people search for and worry about, with a clear next step on every page.

  3. 03

    Make contacting you effortless

    Click-to-call, a short form, and Smart Forms that alert your phone the moment a lead arrives.

  4. 04

    Show proof

    Your real projects, reviews and process, placed where people are deciding.

Real example

Perth Underpinning

Perth Underpinning’s homepage walks a worried homeowner from the problem (cracked walls, failing retaining walls) through a four-step process and a nine-question FAQ to a quote form and click-to-call number.

Read the Perth Underpinning case study →

Price & timeline

What it costs, and how long.

Price
from $1,000 (up to 3 pages), extra pages $150 each; Smart Forms from $150
Timeline
Working preview in ~7 business days; launch within 7 business days of your content.
Payment
Nothing until you approve the working preview

If the site is mostly fine, a $150 Health Check will show you what to fix first.

See it working before you pay.

See a working preview before you pay. Tell me about your business and I’ll build a real, clickable preview of your homepage. No payment until you approve it.